general
We support MySQL 5.7+, MariaDB 10+, PostgreSQL 12+, and MongoDB 4.4+. Cross-engine migrations (e.g. MySQL → Postgres, SQL → Mongo) are covered by Migration Pro and Enterprise Tune-Up.
security
You provide read-only credentials or a sanitised schema dump. We work on a staging copy first — production access is only used during the agreed cutover window, encrypted in transit and never stored in plaintext.
process
Quick Audit is delivered within 24 hours. Index Optimization takes 2–3 business days. Migrations depend on schema size and complexity, but most Standard migrations finish in under a week.
For most workloads we use a logical replication / dual-write cutover so downtime is under 5 minutes. The runbook we deliver includes a clear go / no-go checklist before flipping traffic.
Yes. Every migration ships with a verified rollback SQL script, a backup file, and a step-by-step rollback runbook in the deliverable PDF.
Every order has its own private chat thread on your dashboard. You can attach screenshots and small files; messages appear live without reload.
deliverables
You receive a PDF summary (executive-friendly), the raw EXPLAIN / pgBadger / MySQLTuner outputs, plus all SQL scripts (apply + rollback) inside your order page.
billing
Yes — a full 30-day money-back guarantee, no questions asked. See the Refund Policy page for details.