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Security

Your data, handled like ours.

We work on production databases for a living — credentials in plaintext, dumps with PII, and "temporary" access that someone forgot to revoke. We've seen all of it. Here's how we don't add to that pile.

dbtuneup security & data handling

Encrypted in transit

TLS 1.2+ on every connection. SSH tunnels for legacy targets. We refuse plaintext database connections, full stop.

No plaintext at rest

Connection strings and credentials are encrypted with Laravel's app key. Schema dumps live in private storage, never on the public disk.

Least privilege

We ask for the minimum role needed for each phase: read-only for audit, scoped DML for migration, briefly elevated for cutover. Access is revoked immediately after.

Staging by default

We never run experiments on production. Every change is validated on a staging copy first, with a written go / no-go gate before cutover.

PII-aware sanitisation

Schema dumps for analysis are sanitised — emails hashed, PII columns masked, payment data removed. We do not need real customer data to do our job.

Audit trail

Every connection we make is logged on our side. You can ask for the log at any point and we hand it over.

Lifecycle

What we do with your data.

Four checkpoints, from "you sent it" to "we deleted it".

1. Receive

Credentials and dumps come in over TLS via our encrypted upload endpoint or your preferred secret manager. We never accept credentials over email.

2. Use

Access is scoped to one engineer + one staging environment. Every read or write is logged on our side. Nothing is mirrored to local laptops or unmanaged storage.

3. Sanitise

Before any analysis output leaves our environment, dumps are sanitised — PII masked, payment data removed. Reports never include raw rows from your tables.

4. Delete

Within 30 days of order completion, your dump, credentials, and staging copy are securely deleted. You receive a deletion confirmation in writing.

Need an NDA or DPA before we talk?

We sign mutual NDAs and standard DPAs with no fuss. Email us and we'll have something back the same day.